PRIVACY POLICY
Privacy Policy
This policy explains the information PracticeMap collects, how it is used, and how it supports the platform.
Last updated: May 12, 2026
Information we collect
- Information submitted through the website contact form, such as name, organization, work email, phone number, and message.
- Account and access information for authorized users, including login identity, organization, role, and administrative status.
- Usage, support, and operational records needed to run the platform, troubleshoot issues, and protect access.
- Business and healthcare market data used inside the platform, including public provider, practice, ownership, geography, and public-record data.
How we use information
- To operate PracticeMap and provide authorized users with access to their organization workspace.
- To respond to inbound requests and support customer conversations.
- To maintain, improve, and secure the platform.
- To generate practice intelligence, ownership review outputs, exports, and reports for authorized customer use.
How we share information
- We do not sell personal information.
- We may share information with service providers that help us operate the platform, including hosting, authentication, database, analytics, email, and AI infrastructure providers.
- We may disclose information if required by law, to protect rights or security, or as part of a business transfer.
- Customer workspace data is intended for the authorized customer organization and PracticeMap platform administrators supporting that workspace.
Data sources and public records
- PracticeMap uses public, customer-provided, and commercially available data sources to support healthcare market intelligence.
- Public-record and provider data may include information already available through government registries, corporate filings, provider directories, websites, and related public sources.
- Public data can be incomplete, stale, or ambiguous. PracticeMap preserves evidence and review status so users can evaluate confidence and next actions.
Security and retention
- We use administrative, technical, and operational safeguards designed to protect platform access and customer data.
- No internet-based service can be guaranteed to be completely secure.
- We retain information for as long as needed to provide the service, comply with obligations, resolve disputes, and maintain business records.
Questions
For privacy questions or data requests, contact the PracticeMap team through the contact page. If you are an authorized customer user, your organization administrator may also help route access or account requests.